Saros Clients

- from Qualitative Researchers to User Experience!

Saros Research works for a huge variety of clients, from qualitative researchers to user experience consultants to advertising planners.  We also work for a number of direct clients, as well as overseas researchers planning fieldwork in the UK.  We are happy to work with anyone requiring bona fide market or social research recruitment, of any kind.

The confidentiality of our clients - and their clients - is clearly vital in many cases, however the following individuals and organisations have been kind enough to offer us the endorsements listed below:

"Saros has always provided a highly representative sample of users for our tests.  They have gone even further than just meeting our basic recruitment needs by taking the time to understand the specific requirements of games testing and adapting their processes to accommodate us.  Last, but not least, they've been consistently flexible, professional and friendly and have never compromised on the quality of their recruits." David Tisserand, Senior Usability Specialist at Sony Computer Entertainment Worldwide Studios Europe

“In my capacity as a Research Consultant at FreshMinds, I've worked with Maya and her team on numerous occasions. I rate Saros as a particularly 'high integrity' supplier. When confronted with a challenging brief, I value the team's expertise in advising around feasibility. They will always make me aware of the potential difficulties, but seek to find solutions when the recruitment brief is not straightforward. That said, they'll then go on to fill the brief and keep me posted of how recruitment is going throughout the project. Having the right kind of respondents in focus groups is vital to successful research, and the innovative processes Saros implements to ensure this always happens helps to really add value to our projects and has also helped us to win new business. I''ve also been impressed at Saros' ability to ensure a high turnout of respondents to groups. Thanks!” Phil Burgess Senior Research Consultant FreshMinds

“Votive has always found Saros to be a reliable and proficient source for gathering large amounts of data very quickly. We have requested very quick turnaround projects which Saros has taken and completed to the highest standard. The team is professional and friendly and can be relied upon to deliver on their promise. Saros is a pleasure to work with.” Vaughan Andrewartha, Director, Votive PR http://www.votive.co.uk/index.htm

"I've used Saros for research recruitment for several years at different companies (most recently while I was Head of User Research at eBay UK). They have recruited candidates for me for many usability jobs. Saros is very reliable and provides consistently good candidates for our research. Candidates match the specification and are on time. I have no hesitation in recommending Saros for any usability recruitment job" Aaron Cheang, Lead User Experience Researcher at Google

“We have used Saros for several years to recruit participants for user experience research projects. They are friendly, reliable and easy to work with. They sort out problems quickly and above all else take the worry out of recruitment. I would recommend them without hesitation.” Simon Rubens, Director, new experience limited http://www.new-experience.com/

"We have been using Saros for a number of years and they’ve always proved extremely responsive to our requests. The quality of respondents has been excellent and show-up rates to groups is superb" Jim Oliver, Proteus Research http://www.prores.co.uk/

"It's a pleasure working with the team at Saros. They give good advice, are immediately responsive, nothing is too much trouble and they always deliver." Guy Corbett, Fishburn Hedges http://www.fishburnhedges.co.uk/

Usability Consultancy System Concepts have recently worked with Saros to find participants for mobile phone and social networking customer experience research. We have recently needed to find people with specific phone models and those who use social networking sites like Facebook a lot. It is crucial to us that we find the right people to take part in our research and we know that this is not always easy. Saros did an excellent job of finding participants who met our profile requirements at short notice.” Sue McKenzie, System Concepts http://www.system-concepts.com/

“Saros are a pleasure to work with and they have consistently delivered the right participants for us, on time, every time”. Nick Leon, Director; Naked Eye Research Ltd http://www.naked-eye-research.co.uk/

“I have worked with Maya on a number of projects, and in all cases she has seized the projects with interest, creativity and pragmatism, always delivering high quality respondents on time and within budget. In addition, she is consistently very approachable, accessible and proactive. I look forward to working with her again!” Rhonda Senior, rhonda@inapickleresearch.com

“We are delighted that we found Saros Research as their commitment to quality and their flexibility made the difference." Johannes Roth Curth and Roth

"Saros provide a great service for qualitative recruitment. They combine the efficiency of online with the rigour of phoning participants to double screen them" Tom Woodnutt, Digital Director, Hall and Partners UK

“Saros is one of the most flexible, accurate and excellent value market research recruitment agencies that I've ever worked with. Never thrown off by last-minute changes to recruitment profiles, always keen for feedback, and just a supreme pleasure to do business with.” Barbara Langer, Head of Research eBay Europe

‘During the course of our first project together it took little time for Saros Research to prove they had the capabilities to handle the most difficult-to-find audiences; through their efforts we were provided with bright, enthusiastic respondents with exactly the right mind set for our research. Collaborating with the Saros Research team was very much a seamless and professional experience in all aspects of the project, and I feel confident in recommending them for any qualitative study.’ David Horn - Horn Research

"I have now worked with Saros on a number of projects and have always found them extremely responsive and able to gather information from any demographic sector that we needed. I would thoroughly recommend their services" Lara Zibarras City University, Psychology Dept

“When you ask Saros for recruitment you know that not only will it be spot on, but also it will be delivered ethically, with integrity. A 'win win' situation: happy respondents for happy clients!” Sandrine Monnier-Maclure, Head of Qualitative, Reperes

“Saros were easy to do business with, clear in what they offered and delivered as promised” Dawn Keightly, Anchor Trust

"I have engaged with many different recruitment companies, and Saros surpass all. I would recommend Saros to colleagues, and have found the Saros team, especially Leanne, Darren and Anna, to be extremely effective and efficient in recruiting to my requirements for user experience research. I have a great relationship with Saros because they care about fulfilling the brief, recruit great respondents, and are friendly and communicative. Thank you!" Kathy Neuss, Independent User Experience Researcher

"We have been very happy with the work that Saros has done for us. They have dealt with very difficult recruitment criteria, scattered participants and changing timings with professionalism, efficiency and, best of all, with humour. We would definitely recommend them.” Sheila Keegan, Campbell Keegan Ltd